Effective Date: September 20, 2026
InHome Care Solutions (“we,” “our,” or “the Agency”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, retain, and safeguard information when you visit our website, apply as a caregiver, engage our placement services, or use services offered or facilitated through our business.
We may collect information from families, caregivers, job applicants, sleep-consulting clients, website visitors, and others who contact us, including:
• Contact and identity information: name, email address, phone number, mailing address, date of birth when relevant, and other identifiers.
• Family and service information: household details, childcare needs, schedules, children’s ages, care preferences, pets, transportation needs, and information needed to provide placement or sleep-consulting services.
• Candidate and employment information: resumes, work history, education, qualifications, certifications, references, availability, compensation expectations, driving information, and employment preferences.
• Screening information: information used for reference checks, criminal background checks, sex offender registry searches, motor vehicle record checks, and credential verification, when authorized and applicable.
• Sleep-consulting information: information about a child’s sleep routines, schedules, developmental stage, health-related concerns voluntarily provided by a parent or guardian, and family goals.
• Communications: information submitted by phone, email, website forms, consultations, applications, surveys, or other correspondence.
• Website and device information: IP address, browser type, device information, pages viewed, referring websites, approximate location, and interaction data collected through cookies or analytics tools.
Please do not submit sensitive medical information through general website forms or email. Contact your child’s licensed healthcare provider regarding medical concerns.
We may collect information directly from you through inquiry, intake, consultation, and application forms; phone, video, or email communications; interviews and reference checks; signed agreements; and service-related communications.
We may also receive information from references, background screening providers, payroll or service partners, analytics providers, publicly available sources, and other third parties when authorized or permitted by law.
We may use information to:
• Respond to inquiries and schedule consultations
• Provide nanny placement, family assistant, household manager, and related referral services
• Match families with appropriate candidates and share relevant profiles with consent
• Evaluate candidates, verify qualifications and references, and coordinate permitted screenings
• Provide or facilitate pediatric sleep-consulting services through Dreamy Littles Sleep Consulting
• Communicate service updates, support information, and administrative notices
• Process agreements, payments, and business records
• Improve our website, services, and client experience
• Protect the safety, rights, and integrity of clients, candidates, children, the Agency, and others
• Comply with legal, regulatory, tax, accounting, or contractual obligations
We do not sell personal information. We may share information only as reasonably necessary, including with:
• Families and candidates participating in the matching and hiring process
• References and credential-verification contacts
• Background check and motor vehicle record providers, with required notice or authorization
• Technology, website hosting, scheduling, email, payment, document, analytics, and business service providers
• Professional advisers such as attorneys, accountants, insurers, or consultants
• Government agencies, courts, law enforcement, or other parties when required by law or reasonably necessary to protect rights, safety, or property
• A successor or prospective successor in connection with a merger, sale, reorganization, financing, or transfer of all or part of the business, subject to appropriate safeguards
We ask service providers to use information only for authorized purposes. Information shared between families and candidates should be handled confidentially and only for legitimate placement and employment purposes.
Candidate screening may involve third-party consumer reporting or background screening providers. When required, we obtain authorization and provide applicable notices. Screening results are limited by the scope of the search, available records, reporting restrictions, and information supplied by third parties.
Families receive only information appropriate to the placement process and should not use or disclose screening information for unrelated purposes. Screening does not guarantee future conduct, performance, or compatibility.
Our website may use cookies, pixels, and similar technologies to operate the site, remember preferences, understand site use, measure performance, and improve services. Third-party website or analytics providers may collect information according to their own privacy practices.
You can control cookies through your browser settings. Disabling cookies may affect some website features. Where required, we will provide additional choices or consent tools.
We may send service-related communications and, when permitted, marketing messages about our services. You may opt out of promotional emails by using the unsubscribe link or contacting us. Opting out of marketing does not prevent necessary communications about an active inquiry, application, agreement, or service.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or loss. However, no electronic transmission or storage method is completely secure, and we cannot guarantee absolute security.
We retain personal information only as long as reasonably necessary for the purposes described in this Policy, including providing services, maintaining business and placement records, resolving disputes, enforcing agreements, and meeting legal, tax, insurance, or accounting requirements. Retention periods vary based on the type of information and our obligations.
Depending on where you live and subject to applicable exceptions, you may have the right to request access to, correction of, or deletion of certain personal information; obtain information about how it is used or shared; withdraw consent where processing is based on consent; or opt out of marketing communications.
To make a request, email mkg@inhomecaresolutionsco.com. We may need to verify your identity before completing a request. We will respond as required by applicable law.
Our website and agency intake services are intended for adults, including parents, guardians, and caregivers, and are not directed to children under 13. We do not knowingly collect personal information online directly from children under 13 without verifiable parental consent.
Parents or guardians may provide information about their children as necessary for childcare placement or sleep-consulting services. If you believe a child has submitted information directly to us without appropriate consent, please contact us so we can review and address it.
Information collected for Dreamy Littles Sleep Consulting is used to evaluate sleep concerns, prepare educational recommendations, communicate with parents or guardians, and provide coaching support. Sleep consulting is educational and behavioral support and is not medical care.
Parents and guardians should avoid sending unnecessary medical records and should consult a licensed healthcare provider for medical questions. We may recommend medical clearance before services when a reported concern appears to require professional medical evaluation.
Our website may link to third-party websites or services. We do not control and are not responsible for their content, security, or privacy practices. Review the privacy policy of each third party before providing information.
Information submitted by caregivers and applicants may be used to evaluate qualifications, communicate about opportunities, conduct permitted screening, share profiles with prospective family employers, maintain placement records, and comply with legal obligations. Applying through InHome Care Solutions does not guarantee an interview, referral, or placement.
We may update this Privacy Policy periodically. The revised Policy will be posted with an updated effective date. Changes apply prospectively to the extent required by law. We encourage you to review this Policy periodically.
InHome Care Solutions
Cleveland, Ohio
Website: www.inhomecaresolutionsco.com
Email: mkg@inhomecaresolutionsco.com
Phone: 440-538-8227
